Returns Policy

Only purchases off of our on-line retail store www.justbean.co.za qualify for our returns policy coverage.

Returns

Our return coverage lasts 14 days. If the 14 days have passed since your purchase, unfortunately we can’t supply a refund. To be eligible for a return, your merchandise should be unused and in the identical situation that you acquired it. It should even be within the authentic packaging.To finish your return, we require a receipt or proof of purchase from our store.

You can be eligible for paying transport costs when returning your merchandise. Return transport prices are non-refundable.

There are particular conditions to be met when refunds are to be granted:

  • Any merchandise not in its authentic packaging, is broken or lacking components for causes not on account of our error.
  • Any merchandise that’s returned greater than 14 days after supply will not be refunded.

Refunds

As soon as your return is received and inspected, we will send you an email to inform you that we’ve acquired your returned merchandise. We may also notify you of the approval or rejection of your refund.
If you’re authorized, then your refund will be processed, and a credit score will be allocated to you in the form of a shop coupon.

Should you obtain a refund, the price of preliminary transport will be deducted out of your refund.

Sale gadgets

Sale priced gadgets unfortunately will not be refunded.

Exchanges

We only substitute gadgets if they’re faulty or broken.

You can be eligible to pay transport prices when returning the merchandise.

Return transport prices are non-refundable.

Delivery

Please ship us an e mail at mybrew@justbean.co.za for directions on how you can mail your product to us.

When transporting any merchandise over R1000, it is best to use a trackable transport service or buying transport insurance coverage. We don’t assure that we’ll obtain your returned merchandise.